Privacy Policy
Last updated: March 2, 2026
Carbo Computers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit carbocomputers.com or contact us.
Information We Collect
We may collect the following information when you use our website or contact us:
- Contact information: name, email address, phone number
- Message content: details you provide in contact forms, emails, or text messages
- Device and usage data: browser type, IP address, and pages visited (collected via Google Analytics)
How We Use Your Information
We use the information we collect solely to:
- Respond to your service inquiries and support requests
- Provide computer repair, IT support, networking, and web design services
- Send appointment confirmations or service status updates related to your request
- Improve our website and customer experience
SMS / Text Messaging — Mobile Data Policy
No mobile phone numbers or SMS opt-in data collected through our SMS program will ever be sold, shared, rented, or disclosed to third parties, affiliates, or partners for marketing or promotional purposes under any circumstances.
If you contact us via text message or otherwise provide your phone number:
- Your mobile number is used only to respond to your inquiry or send service-related updates directly related to your request
- We do not send unsolicited marketing texts
- We do not share your phone number with any outside company for marketing or promotional use
- Message and data rates may apply
- To opt out, reply STOP to any text message from us — you will receive one final confirmation and no further messages
- For help, reply HELP or contact us at info@carbocomputers.com or 727-607-5303
Information Sharing and Disclosure
We do not sell, trade, rent, lease, or share your personal information — including your name, email address, phone number, or any SMS opt-in data — with any third party, affiliate, or marketing partner for advertising, marketing, or promotional purposes.
We may share information only in the following limited circumstances:
- Service delivery: With vendors strictly necessary to deliver services you requested (e.g., an email relay service used only to send your inquiry response). These vendors are bound by confidentiality and may not use your data for any other purpose.
- Legal requirements: If required by law or valid legal process.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure; please avoid submitting highly sensitive information through web forms.
Cookies and Analytics
Our website uses cookies and Google Analytics to understand how visitors use our site. Google Analytics collects anonymized usage data (pages visited, session duration, browser type). You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout or disable cookies in your browser settings.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the address below. We will respond to all reasonable requests within a reasonable timeframe.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last updated” date. Continued use of our website after changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Carbo Computers
St. Petersburg, FL 33701
Phone: 727-607-5303
Email: info@carbocomputers.com